Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Shipping & Delivery
Nova Skin Inc may ship products using United States Postal Service (USPS) Priority Mail, Fedex, and United Parcel Service (UPS). In the majority of the cases (95%), the USPS and UPS deliver packages on the estimated time frame given when the shipping quote is generated. Although we ship our product orders on the same day the order is generated (working hours 10am - 5pm, Monday thru Friday) , USPS Regular Priority service and UPS ground service do NOT guarantee the estimated delivery date, it could take 1, 2, 3 days up to 1 or 2 weeks. Please if you need the products to be delivered on a specific day, select the option that will satisfy your need. There is USPS Priority Express and UPS Next Day Service that guarantees next day (1 day) delivery. Make sure that the USPS Priority Express says 1 day delivery when shipping estimation is generated, sometimes during high volume season, USPS Priority Express might indicate a (two) 2 day delivery. There is also 2nd Day Air service offered by UPS or Fedex. Please note that none of these delivery methods guarantee the time of the day the package will be delivered. Please make sure you choose the respective delivery service that will accommodate your needs.
Packages are generally dispatched within 2 days after receipt payment and are shipped via USPS, Fedex or UPS with tracking and drop-off with or without signature. If you prefer delivery with required signature, an additional cost will be applied. so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage cost. Handling fees are fixed, whereas transport fees very according to the total weight and dimensions of the shipment's package. We advise you to group yours items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.